LEARN WITH NANDINI · POLICIES
Privacy Policy
What details are collected, why, and how they are used.
What we ask for
- Learn with Nandini is an independent online tutoring service. Nandini is responsible for the personal information used to arrange and deliver lessons. Use Send email or Send message below for privacy requests.
- A demo request includes the parent’s name, WhatsApp number, country, child’s grade, subject and curriculum. Preferred lesson times, learning goals, a difficult topic and the child’s first name are optional. Please do not include medical records, identity documents or a child’s photograph.
- Typing into the demo form does not send it to Nandini. It prepares a WhatsApp message; the parent chooses whether to send it. Send email opens the parent’s email app.
- Payments are completed on Razorpay. Razorpay processes the contact details, payment amount and note you enter there, and holds the payment record. Use a parent’s name and lesson date in the note, without sensitive information about a child. Card numbers and banking credentials are entered only on Razorpay and are not collected by this website.
- When a Razorpay payment button is enabled, opening the payment page loads that payment tool. Razorpay may receive technical connection details such as your IP address and browser information when its payment tools load.
How it is used
- Details are used to answer an enquiry, agree lesson times, prepare teaching, share progress, handle payments and resolve cancellations. They are not sold or used for unsolicited marketing.
- Essential service providers may process information for these purposes. WhatsApp processes messages, the email provider processes email, and the agreed meeting provider processes online lessons. Any payment provider processes payment details on its own service; this website does not collect card numbers or banking passwords.
- These providers may process data outside your country under their own privacy terms. The hosting provider may process technical information such as IP addresses and browser details to deliver and secure the website.
Optional website analytics
- When website analytics is enabled, we ask before loading Google Analytics. Accepting analytics helps us understand visits, pages viewed, campaign sources and actions such as opening a demo request or selecting Send message. Declining analytics does not prevent enquiries, bookings or payments.
- Analytics events do not include names, email addresses, phone numbers, WhatsApp messages or learning goals entered in the request form. Opening WhatsApp or a payment link is counted as a click, not proof that a message was sent, a booking was confirmed or a payment was completed.
- Your analytics choice is stored in your browser. Use Analytics settings to change it; withdrawing permission stops further analytics collection on this website. Information already collected is governed by Google’s processing and retention settings. Google may process analytics data outside your country.
Storage and parent choices
- Your country selection and unfinished request details are held in page memory and reset when the page reloads. They are not saved as a student account on this website.
- Enquiry information is kept only while needed to answer the enquiry and arrange lessons. Lesson and payment records are kept as needed to provide the service, resolve disputes and meet applicable record-keeping requirements.
- A parent may ask to see, correct or delete their information using the contact buttons below. Information required for legal or accounting purposes may need to be retained; the reason will be explained.
- Lessons are not recorded by default. A recording requires separate parent consent covering its purpose, access and deletion date. It is shared only with that family unless the parent separately agrees otherwise.
Contact
- Use Send email or Send message below for enquiries or privacy requests. A parent or legal guardian should arrange lessons for anyone under 18.